Small Business Spotlight: Charleston Harbor Tours + Events
About the Business
Charleston Harbor Tours + Events knows that sharing history doesn't have to be boring! The story of Charleston is told through an exciting narrative as their fleet of ships tour the city's harbor. Climb aboard the Carolina Belle or her companion, the Carolina Queen, for a sail past historic landmarks, to let loose on a themed cruise, or to enjoy your very own private event!
From the Business
What is your name?
Drew Yochum, VP of Sales + Marketing at Charleston Harbor Tours & Events
Where is your business located?
Charleston, SC
What inspired you to start the business?
We love our city and showcasing it to millions of visitors. We take great pride in being a top rated tour in the area and love meeting new guests and locals alike. We are focused on the customer experience and strive to provide an unforgettable activity!
What about your business are you most proud of?
The repeated comments about the friendliness of our staff and our attention to detail.
What do you enjoy most about running your business?
Interacting with locals and guests. We love suggesting itineraries and making sure they have the best time!
What challenges have you faced as a business?
Weather-related events are a big part of our business as well as mechanical issues. We do our best to avoid ever canceling activities but it can happen and causes some stress.
What do you think makes your business unique?
Our attention to customers and our interaction with them. Other operators are less friendly from my experience, our main goal is to make sure everyone has fun!
If you had to describe the business in 3 words, what would they be?
Fun, memorable, friendly
The Fun Stuff
What is your favorite spot to visit in your city?
I love going anywhere waterfront. We have some great beaches within 20 minutes of downtown. Folly Beach or Sullivan's Island are my favorite.
What is your favorite food or restaurant to enjoy in your city?
Charleston Grill is my favorite in the city. The whole menu is good, but the crab cake is a must!
What is your favorite spot in the U.S to travel to and why?
I haven't found anywhere that has everything Charleston has yet. So, I must say Charleston!
Which of the five senses do you appreciate the most when you travel and why?
Sight, I enjoy taking in the scenery visually.
What is your favorite 90s jam?
Enter Sandman by Metallica. I’m a Virginia Tech fan!